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We’ve had over 2,100 permits issued just in our on-line system, not to mention the guest pass and non-resident sales, so it’s functioning, but can be cumbersome. Below are instructions on how you can EASILY buy your pass online.
We have found some shortcuts to make it more user-friendly while we make broader and more basic changes. The reason the system has proven to be so difficult is that we designed it to protect against abuse by non-residents, not meaning for it to be difficult for residents.
IMPORTANT: Before getting started, you will need to get some information ready in your computer so it’s there when you need it. Inside the system you will eventually come to a message that says:
REQUIRED DOCUMENTATION - All required information must have your Madison, CT address.
· Valid Driver’s License
· Valid Registration
· Proof of Residency
If you own a vehicle with out of state plates, please provide a tax bill showing that you are Madison, CT taxpayer
To deal with this, use your smart phone to take a picture of your documents. If you’re a veteran, include that in the picture also, as you will need that to get the Veteran rate. TAKE ONE PICTURE OF ALL THE DOCUMENTS YOU WANT TO INCLUDE. Email them to yourself, download them and save them in a file that you can access during the process. Then follow these easy steps:
If you want to buy a second or third permit, you will need to go back into the system after your first one has been manually approved by Beach & Rec. Keep your account number from above and use it for the next one to speed thing up. This is the part that is very cumbersome and we are working on fixing ASAP. In the meantime, if you can do with just the one for now, wait a few days for us to change the functionality. We are having it changed to a “shopping cart” type system for easier checkout.
If you or someone else just wants to buy hourly parking, go to Passport Parking at: https://ppprk.com/park/ and follow the instructions.
I apologize for the inconvenience this has caused. Online sales were meant to prevent the lines at Beach & Rec and allow for ease of purchase, which has happened to some extent, but we still have had lines, though not as bad as in years past. With what we’ve earned since inception, we’ll continue to improve the system, but don’t be afraid to go online for your pass, as it does work, as long as you know your way around. This tutorial should help. Good luck and have a great fourth of July!
Tom BanischFirst SelectmanTown of Madison