News Flash

Madison Homepage News

Posted on: April 21, 2021

Eversource Urges Customers to Remain Vigilant Against Scams

Eversource Urges Customers to Remain Vigilant Against Scams

Scammers use sly tactics to swindle money from unsuspecting customers
BERLIN, Conn. (April 21, 2021) – With scam artists aggressively targeting utility customers, Eversource is warning people to be on the lookout for new tactics being used so they don’t fall victim. Scammers continue finetuning their techniques, including using phony caller IDs that display “Eversource” and scripts that sound like a legitimate company representative threatening to disconnect their electric or gas service because of an unpaid bill.   
“Unfortunately, these scammers sound legitimate and with a phony caller ID they’re even more convincing – so we all need to have our ‘guard up’ more than ever,” said Eversource Senior Vice President and Chief Customer Officer Penni Conner. “These scam artists sound sophisticated and are ruthless. That’s why we’re reminding customers to beware – if they get a call and the caller’s message doesn’t look or sound right – don’t panic and don’t pay. Remember, we will never threaten to disconnect service or demand instant payment over the phone.”
The energy company offers the following tips to help avoid becoming a victim: 
  • Eversource representatives never demand instant payment over the phone, require the use of pre-paid debit cards, or request customers meet at a “payment center” to make the payment.
  • Never provide personal financial or account information to any unsolicited person on the phone, at the door or online, even if they seem legitimate.
  • Beware – some sophisticated scammers can manipulate their caller ID to say the caller is with Eversource. 
  • Customers who are scheduled for disconnection due to nonpayment receive a written notice that includes information on how to maintain their service.
  • Customers can verify they are speaking with an Eversource representative by asking for some basic information about their account - like the name on the account, the account address, and the exact past due balance.  
Eversource urges anyone who believes they are a target of improper solicitation to immediately contact their local law enforcement. Customers are also encouraged to contact the energy company at l-800-286-2000 if they receive a call, text, email or if someone shows up at your door to verify it’s Eversource. 


For more information on how to protect personal information and avoid becoming a victim of utility scams, visit Eversource.com.

Facebook Twitter Email

Other News in Madison Homepage News

Womens Club of Madison - Domestic Violence Awareness

Domestic Violence Awareness

Posted on: October 25, 2021

First Selectwoman's Community Update

Posted on: October 22, 2021
First Selectwomans community update

First Selectwoman's Community Update

Posted on: October 8, 2021
Take the Beach and Recreation Survey

Beach and Recreation Survey

Posted on: October 4, 2021
housing survey

Housing Survey

Posted on: September 30, 2021
First Selectwomans community update

First Selectwoman's Community Update

Posted on: September 24, 2021
Town of Madison CT Road Paving Notice

Paving Notice: Begins Sept. 15th

Posted on: September 13, 2021
First Selectwomans community update

First Selectwoman's Community Update

Posted on: September 10, 2021
First Selectwomans community update

First Selectwoman's Community Update

Posted on: August 27, 2021
Tropical Storm Henri

Tropical Storm Henri Alert Message #3

Posted on: August 22, 2021
Madison CT Henri Hurricane Storm Alert

Hurricane Henri Alert #2

Posted on: August 21, 2021
Madison CT Henri Hurricane Storm Alert

Hurricane Henri Alert

Posted on: August 20, 2021
First Selectwomans community update

First Selectwoman's Community Update

Posted on: August 13, 2021
First Selectwomans community update

First Selectwoman's Community Update

Posted on: July 30, 2021
First Selectwomans community update

First Selectwoman's Community Update

Posted on: July 16, 2021
Town Storm Alert Elsa

Tropical Storm Elsa

Posted on: July 8, 2021
Madison Budget Referendum Preliminary Results

Budget Referendum Final Results

Posted on: May 18, 2021
First Selectwomans Message

Weekly Message from the First Selectwoman

Posted on: February 26, 2021
Charter Review Commission Public Hearing

Charter Review Public Hearing

Posted on: February 22, 2021
First Selectwomans Message

Weekly Message from the First Selectwoman

Posted on: February 19, 2021
1st Selectwoman Message Happy New Year

Weekly Message from the First Selectwoman

Posted on: February 12, 2021
Senior Vaccine Update

Vaccine Update

Posted on: February 9, 2021
Senior Vaccine Update

Senior Vaccine Update

Posted on: January 24, 2021
Board of Selectmen

Statement from the Board of Selectmen

Posted on: January 18, 2021
First Selectwomans Message

Senior Vaccine Information

Posted on: January 13, 2021
1st Selectwoman Message Happy New Year

Weekly Message from the First Selectwoman

Posted on: December 31, 2020
Holiday First Selectwoman message.png

Emergency Update - Weather - Dec 24, 2020

Posted on: December 24, 2020
First Selectwomans Message

Weekly Message from the First Selectwoman

Posted on: December 18, 2020
weather alert snow

Winter Storm

Posted on: December 16, 2020
First Selectwomans Message

Weekly Message from the First Selectwoman

Posted on: December 11, 2020
First Selectwomans Message

First Selectwoman's Message 11-27-2020

Posted on: November 27, 2020
Ad hoc charter review commission

Ad-Hoc Charter Review Commission

Posted on: November 23, 2020
First Selectwomans Update

Weekly Message from the First Selectwoman

Posted on: November 20, 2020
IMG_3567

Retired US Flag Collection Bins

Posted on: November 20, 2020
First Selectwomans Update

Nov 16th Update from the First Selectwoman

Posted on: November 16, 2020
First Selectwomans Update

Weekly Message from the First Selectwoman

Posted on: November 13, 2020
Ad hoc charter review commission

Ad-Hoc Charter Review Commission

Posted on: November 10, 2020
First Selectwomans Update

Weekly Update from the First Selectwoman

Posted on: October 21, 2020
Message from the First Selectwoman

Weekly Message from the First Selectwoman

Posted on: September 30, 2020

Weekly Message from the First Selectwoman

Posted on: September 23, 2020

Weekly Message from the First Selectwoman

Posted on: September 9, 2020
Message from the First Selectwoman

Weekly Message from the First Selectwoman

Posted on: September 2, 2020
Madison Connecticut Police Department Patch

Madison Police Department Press Release

Posted on: August 27, 2020
Message from the First Selectwoman Madison, CT

First Selectwoman's Update

Posted on: August 26, 2020
COVID-19 updates

COVID-19 Update: July 29, 2020

Posted on: July 29, 2020
COVID-19 updates

COVID-19 Update - July 22, 2020

Posted on: July 22, 2020
COVID-19 updates

COVID-19 Update - July 8, 2020

Posted on: July 8, 2020
LTRC 100

Long Term Recovery Committee

Posted on: June 26, 2020
COVID-19 updates

COVID-19 Update - June 24, 2020

Posted on: June 24, 2020
COVID-19 updates phase 2

COVID-19 Update - June 17, 2020

Posted on: June 17, 2020
COVID-19 updates

COVID-19 Update - June 10, 2020

Posted on: June 10, 2020
COVID-19 updates

COVID-19 Update - June 3, 2020

Posted on: June 3, 2020
COVID-19 updates

COVID-19 Update - May 27, 2020

Posted on: May 27, 2020
COVID-19 updates

COVID-19 Update - May 13, 2020

Posted on: May 13, 2020
COVID-19 updates

COVID-19 Update - May 8, 2020

Posted on: May 8, 2020
COVID-19 updates

COVID-19 Update - May 6, 2020

Posted on: May 6, 2020
COVID-19 updates

COVID-19 Update - May 4, 2020

Posted on: May 4, 2020
COVID-19 updates

COVID-19 Update - May 1, 2020

Posted on: May 1, 2020

Contact Tracing

Posted on: May 1, 2020
COVID-19 updates

COVID-19 Update - April 29, 2020

Posted on: April 29, 2020
COVID-19 updates

COVID-19 Update - April 27, 2020

Posted on: April 27, 2020
COVID-19 updates

COVID-19 Update - April 24, 2020

Posted on: April 24, 2020
COVID-19 updates

COVID-19 Update - April 22, 2020

Posted on: April 22, 2020
COVID-19 updates

COVID-19 Update - April 20, 2020

Posted on: April 20, 2020